The pace restaurants and other business’ have been adapting online ordering remain competitive or even just to keep their business alive has accelerated in recent months. For some partnering with one of the 40 plus new delivery services is a good solution, others are finding that to be cost prohibitive, just as many rural florists before them discovered in their industry as well.
One alternative is to take orders yourself through a service like Biteheist that allows you to load your menu online and get orders by email, text or directly to an order printer. You don’t need to have a POS system to use this service, however you can save on the monthly fees if we bundle your payment processing with Biteheist.
If you don’t have a POS yet, this maybe just the timing as many POS systems allow you to use your same menu to populate your online order menu. Systems like Paradise POS include online ordering as a standard feature for no additional cost. Paradise will even allow you to set expectations for when an order will be ready by allowing you to add additional wait times during peak hours and to update it on the fly. If you are providing delivery services Paradise will also print and additional ticket for the delivery driver with a QR Code they can scan to get delivery directions in Google Maps. Creating your menu once and having it maintained for online ordering will save you time in maintaining your pickup/delivery menu – you can also select which menu items you want to show online.
Contact me to discuss how Merchant Partner can help you. I am an independent Merchant Services Rep that can connect you with the right system to fit you business needs.