Take a quick moment to look over your monthly merchant statement -unexpected extra fees can pop up at any time. You should be familiar with what your standard monthly/quarterly/annual fees are you will notice if something has been added or increased. Also be sure to read processor notes commonly at the end of your statement this is where you can see a heads up for new fees and changes to your account. Call Support or your local rep to see what benefit these provide and if they are required.
One of the most common items I see is clients being charged a PCI non-validation fee month after month This can commonly run $19.95 a month to over $100. I just reviewed a clients statement and found they were charged and extra $19.95 in January even though they passed their compliance scan on the 1st of the year – apparently since their billing occurred the same day as the scan they didn’t show as being compliant. This was on top of finding and additional $18 dollars a month in new optional fees last Fall that were not required and were unwanted. An additional $40/month can really impact the effective rate paid by a small business.
If your rep is not looking out for you it maybe time to find one that will.