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Card Processing Cash Discount Processing Payment Terminal Point of Sale Surcharging Technology Traditional Card Processing

Is a Smart Terminal Right for my Business?

smart terminal

Does your daily life require more than a flip phone? Maybe you business does as well. You don’t have to invest thousands into a full blown POS computer to improve how you take payments for your goods and services. New smart terminals can offer you more than just accepting a credit card. You can easily create a menu for your offering without any technical expertise allowing for simpler check out and data collection. A smart terminal can start out as simple to use as a basic card terminal while allowing you to expand at your own pace. You can accept signatures right on the the customer facing screen with the option to print, email, or text their receipt. You can even connect to a cash drawer and replace your cash register.

Other options include the ability to take an order anywhere in your business and not just at the counter, you can also take payments anywhere. For a restaurant you could take an order at the table, fire the order directly to a kitchen printer and move on to the next table where you can take another order or cash them out to turn the table more quickly.

There is also an app store where you can load apps such as POS software, time clock/scheduling apps, or loyalty programs. Additionally they can improve the image of your business with a modern look and easily accept payments however you customers want to pay from cash to contactless payments like Apple or Samsung Pay etc and of coarse traditional chip or bar code cards.

Contact me to schedule an onsite demo.

Categories
Card Processing Cash Discount Processing Surcharging Traditional Card Processing

Address Verification Service – AVS Fees

Address Verification Service

I had a business owner reach out to me this week with a few questions, one was regarding AVS Fees, they are on Cash Discount processing, so would normally not have any processing fees, however their contract included an additional Address Verification Service (AVS) fee, typically this either passed on at cost ($.01) or is covered by the per transaction fee, in this case the fee is $1.95 every time they use the AVS – which is prompted for in all Card Not Present (CNP) transactions. For a delivery business, such as a Pizza restaurant or a Resort taking room deposits over the phone you could trigger this fee frequently. Not using the service could get your transaction downgraded and you will incur a higher fees

I don’t think it would be wise to recommend bypassing AVS, even though some believe it’s antiquated and sometimes results in lost revenue. I would recommend reaching out to your processor to see if terms can be renegotiated to make sense for how you operate. In the case of the cash discount client a downgrade would adversely affect the processors margins. Where as in traditional processing it would affect the merchants margins and depending on the amount of the sale potentially more than the AVS fee. I could see where some merchants may choose to make a business decision to not utilize AVS in some situations if they have not had charge-backs and no merchandise is actually leaving their business – such as taking a deposit.

Don’t be in a rush to sign a contract on the spot – first ask what any fees listed are for and what triggers them to see how it will affect your business.