As an Independent Payment Processing representative, I am able to choose who I partner with and match you to the provider that best fits your needs – similar to working with an independent insurance agent. This Spring I began offering processing services through Rev19 in the effort to provide best of class service to my clients. I was drawn to Rev19 based on their values matching mine – Simple transparent pricing with no hidden fees, no long term contracts, and no equipment leases.
Rev19 believes payments should be simple and I couldn’t agree more. Contact me to see how Merchant Partner and Rev19 can help you achieve your business goals. I serve the Brainerd Lakes and surrounding communities matching you with the quality payment and point of sale solutions for your in store and online needs.
The pace restaurants and other business’ have been adapting online ordering remain competitive or even just to keep their business alive has accelerated in recent months. For some partnering with one of the 40 plus new delivery services is a good solution, others are finding that to be cost prohibitive, just as many rural florists before them discovered in their industry as well.
One alternative is to take orders yourself through a service like Biteheist that allows you to load your menu online and get orders by email, text or directly to an order printer. You don’t need to have a POS system to use this service, however you can save on the monthly fees if we bundle your payment processing with Biteheist.
If you don’t have a POS yet, this maybe just the timing as many POS systems allow you to use your same menu to populate your online order menu. Systems like Paradise POS include online ordering as a standard feature for no additional cost. Paradise will even allow you to set expectations for when an order will be ready by allowing you to add additional wait times during peak hours and to update it on the fly. If you are providing delivery services Paradise will also print and additional ticket for the delivery driver with a QR Code they can scan to get delivery directions in Google Maps. Creating your menu once and having it maintained for online ordering will save you time in maintaining your pickup/delivery menu – you can also select which menu items you want to show online.
Contact me to discuss how Merchant Partner can help you. I am an independent Merchant Services Rep that can connect you with the right system to fit you business needs.
Does your daily life require more than a flip phone? Maybe you business does as well. You don’t have to invest thousands into a full blown POS computer to improve how you take payments for your goods and services. New smart terminals can offer you more than just accepting a credit card. You can easily create a menu for your offering without any technical expertise allowing for simpler check out and data collection. A smart terminal can start out as simple to use as a basic card terminal while allowing you to expand at your own pace. You can accept signatures right on the the customer facing screen with the option to print, email, or text their receipt. You can even connect to a cash drawer and replace your cash register.
Other options include the ability to take an order anywhere in your business and not just at the counter, you can also take payments anywhere. For a restaurant you could take an order at the table, fire the order directly to a kitchen printer and move on to the next table where you can take another order or cash them out to turn the table more quickly.
There is also an app store where you can load apps such as POS software, time clock/scheduling apps, or loyalty programs. Additionally they can improve the image of your business with a modern look and easily accept payments however you customers want to pay from cash to contactless payments like Apple or Samsung Pay etc and of coarse traditional chip or bar code cards.
I had a business owner reach out to me this week with a few questions, one was regarding AVS Fees, they are on Cash Discount processing, so would normally not have any processing fees, however their contract included an additional Address Verification Service (AVS) fee, typically this either passed on at cost ($.01) or is covered by the per transaction fee, in this case the fee is $1.95 every time they use the AVS – which is prompted for in all Card Not Present (CNP) transactions. For a delivery business, such as a Pizza restaurant or a Resort taking room deposits over the phone you could trigger this fee frequently. Not using the service could get your transaction downgraded and you will incur a higher fees
I don’t think it would be wise to recommend bypassing AVS, even though some believe it’s antiquated and sometimes results in lost revenue. I would recommend reaching out to your processor to see if terms can be renegotiated to make sense for how you operate. In the case of the cash discount client a downgrade would adversely affect the processors margins. Where as in traditional processing it would affect the merchants margins and depending on the amount of the sale potentially more than the AVS fee. I could see where some merchants may choose to make a business decision to not utilize AVS in some situations if they have not had charge-backs and no merchandise is actually leaving their business – such as taking a deposit.
Don’t be in a rush to sign a contract on the spot – first ask what any fees listed are for and what triggers them to see how it will affect your business.